We have several key touch points offering 100% transparency to our customers and partners. Our software can update your web call statistics pages every 60 seconds allowing you to see exactly at what stage your call is at. Because we track printers as individual assets, either by the serial number or your asset tag, we can provide individual cover on printers within your fleet. We have developed our in-house IT systems and procedures to allow us to tailor flexible maintenance agreements on an individual customer basis. Reorder & favorites lists Ink & toner finder Your printers Order by item number Reward center About. Incident Based Response Voucher (Not SLA driven)ĭifferent printers under different SLA’s within the same contract. Safety Key Touch Free Multi-Tool Shopping tools. when coping with peak production workloads. 08:00 – 18:00įlexible Non Standard working date cover i.e. Over the years we have provided many different types of packages or options, some of which are listed below:Įxtended Non Standard working day cover i.e. QL Label Printers P-touch EDGE Series TD 4-Inch Series View All Products View All Series Custom Printing and Labeling Solutions Find printing solutions that integrate with your specific workflows, help increase productivity, and generally make daily work simpler. We are used to having to adapt our working practices and procedures to meet those of our customers and partners. Variable / Seasonal service level agreement depending on your workloads and business requirements,Ĭreation of bespoke processes and procedures for supplying you with the right consumables for your mission critical printers, or indeed any printers should you so wish. Tailored response on individual printer or site basis from 24×7 to next working day,įlexible return to base maintenance plan for printers that require centralised management e.g. Packaged device delivery fully commissioned and installed, asset tagging and QA.īespoke cleaning kits, scripts and education Each type bar of the machine, one of which is shown in part at IT, is actuative to printing po- sition by a separate printing key, certain of these keys being. Samples of the services we have provided to our customer : Want to move away from Line Matrix Technology? Printer-experts-and-print-related-services
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